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An AI receptionist that lives in WhatsApp and Instagram as much as on the phone — and books, moves and cancels in the booking system you already use.
The strongest chat-first receptionist here for salons and clinics — with the catch that phone minutes and reminders are paid extras on top of the plan.
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Solwees is an AI receptionist for service businesses that treats WhatsApp, Instagram and the phone as one front desk — and books straight into the system you already use.
Your bookings arrive by message as much as by phone, your clients write in more than one language, and you run Booksy, Fresha, Altegio, OpenTable or a similar system it connects to.
Your phone is the whole front desk and you want minutes included from the entry tier, you need to port your existing number in, or you need HIPAA cover.
Workflows are built only from verified capabilities in our listing research — no vendor copy, nothing invented.
Starts A client messages on WhatsApp asking for an appointment
You get A confirmed booking with no human touching it
The midnight message becomes tomorrow's filled chair instead of a lost client
Starts A call comes in outside working hours (Studio, or Solo with a minute pack)
You get A handled call with recording and transcript in the inbox
The phone stops going to voicemail when you are with a client
Starts A client asks to move or cancel
You get An updated booking in your system
The most common admin conversation runs itself
Starts The answer is not in the knowledge base, the client asks for a person, or the topic is one you reserved
You get A human picks up with the context already written down
The AI knows its boundary — the failure mode is a handoff, not a hallucinated answer
The whole platform with all modules, up to 100 active clients and 20 call minutes; no card, nothing charged automatically.
WhatsApp by QR code or the official API, a Telegram bot, Instagram, a phone number, or one script tag for website chat.
Articles, PDF/DOCX/TXT files, or a Google Sheet or Doc — the assistant answers only from this.
Forward your existing number to a Solwees number, or take a new number in the dashboard (document check in many countries, usually 1–3 business days). Porting is not offered.
Time to first useful result: Same day for chats; a new phone number can take 1–3 business days · no-code 5/5
Billed per location per month in euros, metered by active clients: a person the assistant answered in chat or on a call that month, counted once however often they contact you. Chat answering comes first — Start €49 for one channel, Solo €99 for all channels and 400 active clients; phone answering runs on one-off minute packs (€39 per 100 minutes, never expiring) until Studio €249, the first tier with minutes included (100/month, overage €0.40/minute under a self-set cap). The vendor's FAQs date these prices October 2026; euros are the vendor's own currency and no conversion is applied.
€39/month per location
Flat / month · $39/mo for one person
€49/month per location
Flat / month · $49/mo for one person
€99/month per location
Flat / month · $99/mo for one person
€249/month per location
Flat / month · $249/mo for one person
€499/month per location
Flat / month · $499/mo for one person
From €999/month — terms by agreement
Flat / month · $null/mo for one person
| Plan | Published price | Solo monthly | Billed by | Limits & overage |
|---|---|---|---|---|
| Hub | €39/month per location | $39/mo | Flat / month | No AI assistant — the team answers everything itself · No call minutes |
| Start | €49/month per location | $49/mo | Flat / month | One channel only · Call minutes only via one-off packs |
| SoloSolo pick | €99/month per location | $99/mo | Flat / month | Call minutes only via one-off packs (€39 per 100 minutes) · Reminders need the Marketing module (€19/month) |
| Studio | €249/month per location | $249/mo | Flat / month | Reminders need the Marketing module (€19/month) · €0.40/minute past the included minutes, under a self-set spending cap |
| Network | €499/month per location | $499/mo | Flat / month | Built for multi-branch businesses, beyond a single solo location · €0.40/minute past the included minutes, under a self-set spending cap |
| Enterprise | From €999/month — terms by agreement | $null/mo | Flat / month | Terms by agreement |
Active clients are the meter: the assistant answers normally up to your limit plus 10%, then new clients get a short auto-reply until you add a client pack or move tier — and on Studio, minutes past the 100 included cost €0.40 each, controlled only by the spending cap you set.
Price record · 2026-11-05: First listing check, 2026-11-05, on solwees.ai/en/pricing: full ladder read directly (Hub €39 inbox-only; Start €49/150 active clients; Solo €99/400; Studio €249/1,000 with 100 minutes included; Network €499/2,500 with 300 minutes; Enterprise from €999), module prices (€19/€19/€39), minute packs (€39/100, €149/500, €249/1,000, never expiring), client packs, the €0.40/minute Studio overage under a self-set cap, prepay discounts (3 months −5%, 6 −10%, 12 −15%) and the 7-day no-card trial. The vendor's FAQs date these prices October 2026. Euros are the vendor's published currency and are carried unconverted, following the n8n precedent. Two disclosures: the homepage FAQ omits the Start tier (the pricing-page table governs), and the vendor's integrations page marks many named systems 'Coming Soon' — the live booking integrations in this listing are the ones its homepage FAQ, phone-agent page and solution pages name as working.
The same fields on every deep listing in this job, so agents compare field by field. “Not verified” means our research has not confirmed it yet — it never means “doesn't have it.”
Solwees is the chat-first receptionist in this job, built for service businesses — salons, clinics, restaurants, hotels and shops — whose customers write before they call. One inbox gathers phone calls, WhatsApp, Instagram DMs, Telegram, Messenger, website chat and email; the assistant answers in the client's own language (50-plus languages), qualifies leads, and books, reschedules and cancels appointments inside the conversation after checking live availability in the booking system you already run — Altegio, Booksy, Fresha and Treatwell for salons, OpenTable and SevenRooms for restaurants, and others the vendor names on its solution pages — writing outcomes into Bitrix24, amoCRM or Kommo, or its own CRM module. It answers only from your knowledge base and hands over to your team, with a summary, when the answer is not there, the client asks for a person, or the topic is one you reserved (refunds, medical questions, complaints). Pricing is per location in euros, metered by active clients — a person the assistant answered that month, counted once however often they write — with phone minutes sold as never-expiring packs below the Studio tier, which is the first to include minutes. The honest catches: reminders and review requests sit in a paid Marketing module, an existing number cannot be ported in (you forward it, or take a new one), and much of the vendor's integrations page is still marked Coming Soon — the live list in this listing comes from its product and solution pages, not that page.
Solo Fit stays the public score: the qualitative roll-up of these four published inputs under the How We Rank method. Setup is self-serve in the dashboard; clarity is usage-based because active clients and minutes are both meters, even though every rate is published.
The difference: Rosie is phone-first with dollar minute bundles ($49 for 250 minutes); Solwees is chat-first — WhatsApp and Instagram are the home turf, calls are the add-on.
The difference: Dialzara answers the phone from $29/month with per-minute overage; Solwees costs more and earns it in messaging channels and booking-system depth.
The difference: Goodcall bills per unique caller with unlimited minutes in the US market; Solwees bills per location and active client in euros, with 50+ languages.
The assistant starts at €49/month (Start, one chat channel, 150 active clients a month). The realistic solo tier is Solo at €99/month: all chat channels and 400 active clients. Phone answering needs a one-off minute pack on Solo (€39 per 100 minutes, never expiring) or Studio at €249/month, which includes 100 minutes. Prices checked on solwees.ai/en/pricing on 2026-11-05; euros are the vendor's currency.
Both, but the phone is not in the entry tiers' headline: on Solo, incoming-call answering switches on when you buy a minute pack (€39 for 100 minutes, €149 for 500, €249 for 1,000 — one-off and never expiring). Studio (€249/month) is the first tier with minutes included (100/month), with overage at €0.40/minute under a spending cap you set.
Named as live on its product and solution pages: Altegio, Booksy, Fresha and Treatwell for salons; OpenTable, SevenRooms and CoverManager for restaurants; Altegio and Doctra for clinics; and Bitrix24, amoCRM and Kommo for CRM. Be careful with its integrations page: many systems listed there are marked Coming Soon, and this listing counts only the names its product pages present as working.
You keep the number, but you cannot port it in. The documented routes are forwarding your existing number to a Solwees number, or taking a new number in the dashboard — new numbers can need a document check that usually takes 1–3 business days in many countries.
Solwees is not in a published stack yet — stacks are edited buying guides, and memberships are added only when the combination has been worked through.
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