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A flat $400/month AI website agent with unlimited conversations and one human seat included — simple maths, priced for businesses already earning from chat
Excellent flat-price certainty at a price most solos will feel: buy it when chat already makes you money, not to find out whether it might.
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Olark's Aiden agent is one flat $400 a month billed annually for unlimited conversations with a human seat included — the anti-meter option, at a grown-up price.
Chat already produces leads or orders for you and you want AI answering with zero usage anxiety. Your volume is high or spiky enough that per-conversation rivals would cost real money. You value an agent that keeps itself updated from your live site.
You are testing whether chat matters at all — start with a free or $29 tool instead. You need AI on a monthly billing cycle at a published price. Your questions are mostly email, not website chat.
Workflows are built only from verified capabilities in our listing research — no vendor copy, nothing invented.
Starts A visitor asks a question your site or docs answer, at any hour.
You get An answered, qualified conversation with no per-chat cost.
Unlimited conversations mean your best traffic month costs the same as your quietest.
Starts Behaviour signals intent — repeat visits, time on pricing, referral source.
You get A conversation started with a hesitant buyer instead of a silent exit.
Proactive engagement is included in the flat price, not a higher tier.
Starts You want to know which chats led to orders or where buyers stalled.
You get A revenue-linked read on your chat operation.
The reporting layer uses the AI you already have instead of another dashboard subscription.
Starts You want live chat now but are not ready for the $400 AI step.
You get Evidence for the AI decision instead of a guess.
The fallback plan is a real product, not a crippled trial.
The pricing page offers a free, no-card trial that trains on your site in about a minute.
Correct gaps and set tone and qualification rules without logic trees.
HubSpot, Salesforce, ActiveCampaign and webhooks carry leads and transcripts into your stack.
Let the agent run 24/7 and staff the human seat for the conversations it escalates.
Time to first useful result: Under 1 hour · no-code 5/5
Standard AI Website Agent $400/month billed annually ($4,800/year): unlimited conversations, no token limits or overages, 1 human seat included; extra human seats +$29/agent/month. Human-only live chat $29/agent/month. Custom packages are quote-only.
$29/agent/month
Per seat / month
$400/month billed annually ($4,800/year) — unlimited conversations, 1 human seat included
Flat / month · $400/mo for one person
Custom pricing
Custom / quoted
| Plan | Published price | Solo monthly | Billed by | Limits & overage |
|---|---|---|---|---|
| Human-only Live Chat | $29/agent/month | — | Per seat / month | No AI answering — a human must staff it |
| Standard AI Website AgentSolo pick | $400/month billed annually ($4,800/year) — unlimited conversations, 1 human seat included | $400/mo | Flat / month | Extra human seats are +$29/agent/month · Billed annually at the published price |
| Custom | Custom pricing | — | Custom / quoted | Sales-led — no published figure |
Almost none on volume — the AI price is flat with unlimited conversations. The jumps are structural: the $29 human-only plan to the $400 AI plan is one large step, and each extra human seat adds $29/month.
Price record · 2026-11-07: Checked 2026-11-07 on olark.com/pricing, read in full in its monthly/annual presentation as served: the Standard AI Website Agent is $400/month billed annually ($4,800/year) with unlimited conversations, no token limits and no overages, one human seat included and additional seats at +$29/agent/month (FAQ worked examples: two agents $429/month, three $458/month). Human-only live chat is $29/agent/month. No monthly-billing figure for the AI plan is published on the page — annual billing is the stated basis. Custom packages are quote-only.
The same fields on every deep listing in this job, so agents compare field by field. “Not verified” means our research has not confirmed it yet — it never means “doesn't have it.”
As of November 2026, Olark has rebuilt its pricing around Aiden, its AI website agent, and the pitch is deliberately anti-meter: the Standard AI Website Agent costs $400 a month billed annually ($4,800 a year) for unlimited conversations, with no token limits and no overages, and one human agent seat included. The agent trains on your live site and documentation in about a minute, keeps its knowledge updated as your pages change, engages visitors proactively based on behaviour such as repeat visits and time on your pricing page, captures and qualifies leads, and hands off to a human inside the same conversation thread. Extra human seats cost $29 per agent per month, so two people on the AI plan cost $429 a month. If you do not want the AI at all, the long-running human-only live chat is still sold on its own at $29 per agent per month, and you can add the AI later without reinstalling. An AI Connector and MCP access let tools like Claude or ChatGPT read your chat transcripts alongside CRM and store data for reporting. The catch is simply the floor: $400 a month is a serious line item for a solo founder, and there is no cheaper AI tier to grow into — the step from human-only chat to AI is the whole $400.
No-code 5: the vendor states the agent trains on your site in about a minute with plain-English adjustments and no logic trees. Setup mirrors the listed under-one-hour rating. Human control mirrors 'acts + logs everything': the agent answers and engages autonomously, with live handoff and transcripts visible. Pricing clarity mirrors the legacy rating: one published flat price.
The difference: Smartsupp pairs a $17 billed-annually solo inbox with Mira at a linear per-conversation rate; Olark is one flat $400 for unlimited AI conversations.
The difference: Kommunicate includes its AI agent in flat plans with a conversation allowance across chat, email and voice; Olark is website-focused with no allowance at all.
The difference: Tidio starts near $57 a month all-in for modest Lyro volume but meters every conversation; Olark costs far more and meters nothing.
$400 a month billed annually ($4,800 a year) for the Standard AI Website Agent, including unlimited conversations and one human seat. Extra human seats are $29 per agent per month, so two people cost $429 a month in total. There is no per-conversation or token meter.
Yes. Human-only live chat is $29 per agent per month — the same chat product Olark has sold since 2009. You can add the AI agent later without reinstalling anything.
Nothing changes on the bill. The pricing page is explicit that there is no conversation limit, no token limit and no overages once the AI agent is on — that flatness is the product's main argument against metered rivals.
The vendor says the agent trains on your site in about a minute and keeps itself updated as your pages and docs change. You then adjust behaviour in plain English rather than maintaining logic trees.
Olark is not in a published stack yet — stacks are edited buying guides, and memberships are added only when the combination has been worked through.
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